If the consumer purchases goods / services through the website, then such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing the distance contract, including, but not limited to, the Law of the Republic of Latvia Regulations of the Cabinet of Ministers of the Republic “Regulations on Distance Contracts” etc.

The prices and specifications of the products sold in the online store are indicated next to the products.
Add the desired products to the shopping cart to place an order. Fill in all the required fields and choose the most suitable delivery method. The total cost of the order with delivery is then displayed on the screen. Make a purchase payment to complete your order.

The buyer orders the goods through this website, indicating the type and quantity of goods to be purchased. The Buyer has the opportunity to pay for the product using the payment tools built into the online store or by paying the invoice prepared by the seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

The goods are delivered to all countries of the world to which it is possible to send. The purchased goods are delivered using Omniva, DPD parcel network, courier mail, Latvijas Pasts, as well as it is possible to remove the goods from the store. All fees and taxes payable upon receipt of the shipment at the destination of delivery shall be borne by the Buyer. Delivery costs are indicated before order confirmation. The purchased goods are delivered to the address specified by the Buyer in Latvia within 2 - 4 working days. In exceptional cases, we have the right to send the goods up to 45 calendar days, informing the customer. If the shipment is to be delivered abroad, the delivery time may be significantly longer in the current circumstances. If you have not received the shipment abroad after 60 calendar days, please contact us.

The Buyer has the right to withdraw from the Product within 14 calendar days from the receipt of the Product. www.kasparsliepa.lv and kasparsliepa.com the buyer (the “Buyer”), who is a consumer (natural person), has the right to withdraw the Product within 14 (fourteen) days, if it has not been used, damaged or its appearance has not changed substantially , t. i.e. the appearance of the goods or their packaging was made only in such a way as to be necessary to view the goods received. The Buyer must exercise this right responsibly and return the Product in the original proper packaging, as well as return all components of the Product. The right of withdrawal does not apply if the Buyer is a legal entity.
The Buyer cannot exercise the right to return the Goods purchased in the online store if the Goods are manufactured according to the Buyer's instructions or the Goods are clearly personalized (adapted to the Buyer's personal needs - by individual order).
In order to exercise the 14-day right of withdrawal, the goods may only be used for their intended purpose, the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal. If the goods are improperly used or damaged, neglecting the goods during use or not following the instructions, if the original packaging of the goods is lost, or if the packaging is significantly damaged, the online store has the right to reduce the refund according to the value of the goods.
In order to exercise the right of withdrawal, you must provide a description of the withdrawal, giving the reason, order no. and contact information to the e-mail address liepa.rotas@gmail.com within 14 days after receiving the goods.

The buyer bears the cost of returning the goods, unless the reason for the return is that the goods do not match the order (for example, the wrong or damaged product).
The Buyer is obliged to return the Product to the Seller immediately, but not later than within 14 days after sending the refusal to the online store. The online store will refund all payments received from the buyer on the basis of the Distance Contract immediately, but not later than within 14 days after receiving the returned goods. The Seller has the right to withhold payment until he has received confirmation from the Buyer about the return of the Goods or the Goods. If the buyer has chosen a delivery method other than the cheapest delivery method offered in the online store, the online store is not obliged to refund the overpaid delivery costs.

The Online Store is not responsible for delays in the fulfillment or non-fulfillment of obligations, or other non-fulfillment due to circumstances and obstacles beyond the reasonable control of the Online Store.

The online store reserves the right to refuse to sell the goods and request the return of the goods from the Buyer, if the price indicated in the online store is significantly lower than its market price due to an error.

The online store is responsible for non-compliance of the goods sold to the Buyer with the terms of the contract or defects that have occurred within 6 months after the date of delivery of the goods to the customer, or at the time of delivery, if such assumption does not contradict the nature or defect. The Buyer must inform the Seller of the non-conformity of the goods immediately, within 2 months after its discovery, i.e. submit a complaint. The buyer can submit a complaint by contacting the online store by writing to liepa.rotas@gmail.com.

The online store is not responsible for defects that have occurred after the delivery of the goods to the Buyer. If the purchased goods have defects for which the Seller is responsible, the Buyer has the right to request the elimination of defects in the goods or exchange for new goods free of charge.

If the goods cannot be repaired or replaced, the Seller shall return to the Buyer all payments provided for in the Distance Agreement. The seller shall provide a written response to the consumer's complaint within 15 days.

The online store only processes personal data that the buyer has entered when ordering goods, such as name, e-mail, etc.

The online store transfers personal data to the transport service provider (s) to ensure the delivery of the goods.

If you have explicitly agreed to receive our marketing communications, including newsletters, we may contact you from time to time to provide information about our services and the latest offers. For this purpose, we may process the e-mail address you provided when signing up for marketing communications. The buyer has the opportunity to opt out of marketing communications by notifying us by writing to liepa.rotas@gmail.com.